TELUS CUSTOMER SERVICE THINGS TO KNOW BEFORE YOU BUY

Telus customer service Things To Know Before You Buy

Telus customer service Things To Know Before You Buy

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These brokers Doing the job from Telus Gains, as an alternative to trying to keep the old loyal customers they make them disappear to search for other provider

Back again with your day, you had a decision of businesses. Now we have megacorps that swallow each and every substitute choice up so you're remaining with 3 possibilities spanning a whole nation, all of which collude with eachother to extort It truly is customers.

I'm seeking to renew my internet service after the 2 yr deal expired. We also have essential cable which I never use and wish to eliminate. It is not possible to do this on the internet, along with the phone number for support is very properly hidden. I eventually got it from the reseller. I called the selection, and listened to AI try to have me to do it on line, but you can't cease utilizing a service on line.

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 As for loyalty, there isn't any such factor any more.  Undergoing the same matter with my Telus household services.  I’m finished with them consistently growing my settlement pricing.  Likely back again to Shaw when my contract runs out.  

Payment impacting modifications would require a cellular phone contact but prior to doing that, Have you ever experimented with the payment arrangement options on the internet?

  I am explained to to speak to Loyalty and Resolution and however obtaining no where by.  I Telus technical support have managed to speak to 2 individuals that known as them selves supervisors within the Philippines, who could not enable me.

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Telus has tousled on my bill several instances inside the pastfew months.  Just lately by charging me three occasions for the provide it back again that was by now returned. Then decided to go on and change 3 of my options on their own.  Initially agent I spoke to was wonderful and attempted not easy to resolve the issue.  He even contacted loyalty to help you.  They never ever termed.  I attempted to call myself and was keep permanently so I hung up.  Tried using Yet another agent he claimed he would transfer me to loyalty than proceeded for getting upset simply because I wouldn't enable him to end the decision when he stated he could not transfer me.

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The TELUS team acknowledges that our perform spans quite a few Territories and Treaty places and we have been grateful for the standard Awareness Keepers and Elders who are with us right now, individuals who have gone just before us plus the youth that encourage us.

Today my mobile phone stopped connecting into the telus community. Due to this fact it's taken me a forty five to sift throughout the ai gate keepers prompt's just to speak to a true person, all although telus ai attempts everything not to make it possible for me to talk to an actual person.  

The TELUS team acknowledges that our operate spans lots of Territories and Treaty parts and we are grateful for the traditional Knowledge Keepers and Elders who are with us now, all those who have gone ahead of us plus the youth that encourage us.

Yeah, I’m binding by a two yr deal however, I’m only four months in, but I did get somewhere. I assume The executive Business identified as me right now so I've a telephone dialogue with him in an hour. We’ll see how that goes.

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